Shipping and Returns
1. Processing Time:
Orders are typically processed and shipped within 1-3 business days after payment is received, excluding weekends and holidays.
2. Shipping Methods:
We offer standard shipping via USPS for domestic orders.
Expedited shipping options may be available at an additional cost. Please contact us for more information.
3. Shipping Rates:
Shipping rates are calculated based on the weight of the package and the destination address.
Free shipping may be offered for orders exceeding a certain purchase amount. Check our website for current promotions.
4. Delivery Time:
Estimated delivery times vary depending on the shipping method selected and the destination address.
Once your order has been shipped, you will receive a tracking number via email to track the status of your delivery.
5. International Shipping:
We currently do/do not offer international shipping.
6. Address Accuracy:
Please ensure that the shipping address provided during checkout is accurate. We are not responsible for orders shipped to incorrect addresses due to customer error.
Return Policy:
1. Returns:
We accept returns of unused, unopened items within 30 days of the purchase date.
To initiate a return, please contact our customer service team to obtain a return authorization (RA) number.
2. Return Shipping:
Customers are responsible for return shipping costs unless the return is due to an error on our part or a defective product.
We recommend using a trackable shipping method to ensure the safe return of your items.
3. Refunds:
Once we receive your returned items, they will be inspected, and a refund will be issued to the original payment method within 5-7 business days.
Shipping fees are non-refundable unless the return is due to an error on our part or a defective product.
4. Damaged or Defective Items:
If you receive a damaged or defective item, please contact us immediately. We will replace the item or issue a refund as necessary.
5. Exchanges:
We do not offer exchanges at this time.
Contact Us:
If you have any questions about our shipping and return policy, please contact us